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Privacy Policy

Collection of Personal Information

The information we gather on or through our app is used for verification by both Gyro as well as the Vendors and Drivers from which you order the Goods. Your address is used to provide Drivers with your location while Gyro uses your location to provide accurate search results on our app and for the delivery of your order.

You acknowledge and agree that we may collect and retain the following personal information from and about you:

  • your email address and user profile password;

  • your payment details, billing and delivery addresses;

  • your phone number;

  • your location; and

  • other information you actively submit to us or we can determine about you based on your interactions with our app and services.

Your personal information may be recorded, for example, if you:

  • register, subscribe, authorise the transfer of, or create an account with us;

  • open or respond to emails;

  • provide information to enrol or participate in programs provided on behalf of, or together with our Vendors, merchants, co-marketers, distributors, resellers and other business partners, with your consent or as necessary to provide services you have requested;

  • visit any page online that displays our ads or content;

  • purchase through the app;

  • interact or connect with or link to the app via social networking tools.

Retention of Personal Data

We use your email address to send you information about your user profile, the orders you place by means of our app, answers to your service queries or marketing and promotional communication. You can manage the communications which we sent to you by selecting the "unsubscribe link" in any marketing or promotional emails that we may send to you. Please note that even if you decide not to subscribe to, or to unsubscribe from promotional email messages, we may still need t contact you with important information about your user profile and your orders made using our app. For example, even if you have unsubscribed from promotional email messages, we will still send you confirmations when you purchase Goods on our app. Your phone number may be used by a Driver or Vendor to contact you with reference to an order that you have previously placed.


Gyro will do all things reasonably necessary to protect your personal information and rights of privacy. However, Gyro accepts no liability for unauthorised or unlawful disclosures or of your personal information to third parties, unless such disclosure is as a result of our gross negligence.

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